Train, coach, and develop department level leaders and store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Responsible for driving the implementation and execution of customer-centric programs such as seasonal promotions and sales to meet and exceed sales targets. Lead store execution, training, communication and maintenance of company initiatives, programs, policies, procedures, safety practices, and promotions. Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.
Provide an outstanding guest experience with each interaction. Responsible for successfully implementing a guest centric culture in the store by leading in the following areas, as well as all other projects/duties as assigned. The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. The SEL assists the General Manager in developing and managing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals as well as assists in managing all aspects of the store’s business in accordance with Petco operational standards and safety procedures. The SEL will mentor all store partners in the culture of selling and engagement to support and drive the customer experience. Better World.” The SEL is the champion and role model for all relationship building touch points with Petco guests. Through the lens of Petco’s vision of “Healthier Pets. The Selling Experience Leader (SEL) is the key driver for the guest experience and leading a selling culture in the store. C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!
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